Privacy Policy
Protecting Your Personal Information and Investment Data
Introduction and Scope
BeamCurrent ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our investment analysis and educational services through beamcurrent.com and related platforms.
This policy applies to all users of our services, including visitors to our website, registered users, and participants in our investment education programs. By accessing our services, you agree to the collection and use of information in accordance with this policy and applicable laws in Laos.
Information We Collect
Personal Information
- Name, email address, and contact information when you register for our services
- Phone number and physical address for account verification and communication
- Professional background and investment experience for personalized content
- Financial goals and risk tolerance assessments for educational customization
- Payment information when you purchase our premium educational content
- Government-issued identification for compliance with local regulations
Usage and Technical Data
We automatically collect certain technical information when you interact with our platform. This includes your IP address, browser type and version, operating system, referral URLs, and pages visited. We also track your engagement with our educational content, including time spent on lessons, quiz results, and progress through our investment analysis modules.
Educational Performance Data
To provide personalized learning experiences, we collect information about your learning progress, assessment scores, areas of interest within investment analysis, and feedback on our educational content. This data helps us improve our teaching methods and recommend relevant materials for your investment education journey.
How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Service Delivery | Personal and usage data | Contract performance |
| Educational Customization | Learning preferences and progress | Legitimate interest |
| Communication | Contact information | Contract performance |
| Platform Improvement | Usage analytics | Legitimate interest |
| Legal Compliance | All collected data as required | Legal obligation |
We use your personal information primarily to deliver our investment education services effectively. This includes creating personalized learning paths, sending relevant educational materials, and providing support for your investment analysis studies. We also use aggregated, anonymized data to improve our educational content and platform functionality.
Data Storage and Security
Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encrypted data transmission using SSL/TLS protocols, secure server infrastructure with regular security updates, and restricted access controls for our staff members who handle personal data.
- 256-bit SSL encryption for all data transmission and storage
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
- Secure backup systems with encryption at rest
- Employee training on data protection and privacy protocols
- Incident response procedures for potential security breaches
Data Retention Periods
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy. Account information is typically retained for the duration of your active use of our services plus seven years for legal and compliance purposes. Educational progress data is kept for three years after your last interaction with our platform to allow for continuity if you return to our services.
Data Sharing and Third Parties
Limited Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties for commercial purposes. However, we may share limited information in specific circumstances essential for our service delivery and legal compliance.
- Educational partners who provide specialized investment analysis content
- Technical service providers who maintain our platform infrastructure
- Payment processors for secure transaction handling
- Legal authorities when required by Laotian law or court orders
- Professional advisors including lawyers and accountants for business operations
All third parties who receive your information are bound by strict confidentiality agreements and are required to implement appropriate security measures. They may only use your information for the specific purposes we have authorized and must comply with applicable data protection laws.
Your Privacy Rights
Individual Rights Under Laotian Law
You have several important rights regarding your personal information. These rights are designed to give you control over how your data is used and to ensure transparency in our data processing activities.
How to Exercise Your Rights
- Submit a Request: Send an email to help@beamcurrent.com with "Privacy Rights Request" in the subject line, including your full name and the specific right you wish to exercise.
- Identity Verification: We may ask for additional information to verify your identity and protect against unauthorized access to your personal data.
- Processing Timeline: We will respond to your request within 30 days, though complex requests may require up to 60 days with prior notification.
- Follow-up Communication: We will keep you informed throughout the process and notify you when your request has been completed.
Specific Rights Available
- Access Right: Request copies of your personal information we hold
- Correction Right: Ask us to correct inaccurate or incomplete information
- Deletion Right: Request deletion of your personal data under certain circumstances
- Portability Right: Receive your data in a structured, commonly used format
- Objection Right: Object to processing based on legitimate interests
- Restriction Right: Request limitation of processing in specific situations
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for basic website functionality, while analytics cookies help us understand how users interact with our educational content.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Website functionality and security | Session or 1 year |
| Performance Cookies | Site performance and user experience | 1-2 years |
| Educational Cookies | Learning progress and preferences | 2 years |
| Analytics Cookies | Usage statistics and improvements | 1 year |
International Data Transfers
While we primarily store and process your data within Laos, some of our technical service providers may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data according to international standards and Laotian legal requirements.
These safeguards include contractual clauses that require foreign processors to maintain equivalent levels of data protection, regular audits of international partners, and compliance with recognized international data transfer frameworks where applicable.
Children's Privacy
Age Restriction Notice
Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, please do not provide any personal information through our platform. Parents who believe their child has provided personal information should contact us immediately for data removal.
Policy Updates and Changes
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you through email or prominent notices on our website at least 30 days before the changes take effect.
Minor updates, such as clarifications or administrative changes, may be implemented without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.
Privacy Questions and Contact Information
If you have questions about this Privacy Policy, need to exercise your privacy rights, or want to report a concern about how your personal information is being handled, please don't hesitate to contact us through any of the following methods:
We are committed to addressing your privacy concerns promptly and transparently. Our privacy team will respond to your inquiries within two business days and work diligently to resolve any issues you may have regarding your personal information.